November 14, 2014
RSA, EMC’s Security Division, released the results of a new survey conducted in conjunction with the Ponemon Institute highlighting consumer attitudes towards mobile security. The study, which surveyed more than 1,000 consumers in the United States, found that nearly half of those surveyed had suffered at least one data security breach, while 45% of them say they are uncertain how many times your personal information may have been leaked. As a result, many of those surveyed demonstrated increased security concerns, fueled by increased mobile activity and the prevalence of data breaches. However, despite increasing concerns, in many cases safety behaviors have not changed.
Long live online shopping (for sure)
Despite a year of major breaches in the retail industry, there is a trend of increasing online behaviors that are known to be risky, such as online shopping, and an overwhelming stubbornness not to change those risky behaviors. 48% admit to shopping online on a weekly basis, and while respondents rated security expectations high for activities such as online banking and mobile transactions, security expectations for online purchases were surprisingly low. Despite these low expectations, the fact that so many respondents have been personally affected by data security breaches, and the wave of retail fraud involving payment card information, 45% of respondents said that this had no impact on his use of credit or debit cards.
Is mobile security a weak link?
According to RSA’s anti-fraud control center, during the first six months of 2014, 33% of banking transactions originated through the mobile channel, marking an increase of 20% compared to 2013 and 67% compared to 2012. One in four fraudulent transactions originated on the mobile channel, accounting for a significant increase in mobile fraud. Of all online activities measured by the Ponemon survey, mobile payments ranked highest in security expectations, despite 77% of respondents admitting not to trust app security mobile since only 35% say they always have read permissions for downloaded applications.
Welcome to next generation authentication
Not surprisingly, poor authentication is still a problem among consumers, reflected in the fact that 62% report a lack of trust in websites that only require a username and password to start. session. While 71% of respondents say they are extremely concerned about losing their password in a data breach, nearly a third admit to having only one or two passwords for all online accounts, while 69% admit to using the same password for more than one device and only 54% say they change passwords regularly. When asked about preferred authentication methods, the majority of respondents mentioned software tokens and / or biometric devices (voice and fingerprint verification) as the ideal mechanisms for managing identities.
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